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Thank you so much for your help in
getting a "GREAT" birthday gift for the
special someone in my life! The
Bassani 'Slash Cut' exhaust look and
sound awesome! It was a pleasure
working with you and I look forward to
it again in the near future. 
Thanks again for all of your help
C. Jackson
Here
is a picture of the Iron Horse Legend
that I purchased the cover for and also
a picture of the cover on my Iron Horse.
It fits really well and again I am
really thankful for all the help you
gave me in finding the right one and
shipping it out so fast. Thanks again
and have a great Christmas. I am sure
you will be getting more item requests
from your website store in the near
future.
Thanks again for all the help and the
nice talk.
Steve Karavas
Baltimore, MD
I wanted to take the time to compliment
you and your staff on the exemplary
level of Customer Service I encountered
in dealing with B & M Custom Cycles.
People today are so quick to criticize,
but too busy to convey satisfaction when
it is due. The whole process has
been outstanding. You have been
very courteous, thorough, and
professional in our phone conversations.
You have been quick to provide tracking
numbers and to personally confirm the
arrival of my order on time. I was
also very thankful for the knowledge,
recommendations, and advise about your
products you provided me with my recent
order.
With the markets becoming so
competitive, Customer Service is what
brings people back. So, in this
instance, I will be a definite customer
in the future. Again to all of
you, FABULOUS JOB and A JOB WELL DONE!
Sincerely,
Stephen Hood (Springfield, Missouri)
B&M Custom Cycles,
As
promised, here are pictures of my 2005
FLHRCI with Wild Pig Pipes. I was a
little skeptical of these pipes when I
bought them but they are truly a great
addition to my bike. The bike now sounds
just like a Harley should. The sound is
even better than the straight pipes I
had on my Softail. I really wanted the
reverse angle cut pipes, the same look
as original, and you were one of only a
few that could provide them. The price
of these pipes is less than half of the
next best option available in the
market. Let your customers know that you
have a believer for life.
Also, thanks so much for standing behind
your service pledge. If not for you, I
would still be waiting for UPS to find
my original shipment. I will be buying
from you in the future.
Best Regards,
Nick Notte
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B&M Custom Cycles & Debbie;
Attached is a photo of my 2006 Road King Custom with the Wild Pig Pipe I purchase from your store. I am very happy with these slip-on mufflers; they look good and have a great sound. Thanks for the great product and customer
service!
Dave Weidel, Huntingdon, PA
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